Stardust (186190305) wrote:

Viking Andrew wrote:Our team id currently investigating the loading issues some people are experiencing

sarita (150637041) wrote:not all brousers have the opportunity under download yoworld to continiu streaming on flash player free version of yoworld.f.ex microseft edge also gameroom dont open for the same reason

That is correct. It is only an option for Firefox and Chrome(possibly other Chromium based browsers too)

Thank you for your updates, Viking Andrew. Here is my report:

In the last 10 minutes or so, I loaded YW 100% successfully using three browsers Firefox, Chrome and Vivaldi, but not on a first try.
Firefox: took me 4 consecutive reloads to get in.
Chrome: took me 3 consecutive reloads.
Vivaldi: took me 4 consecutive reloads.
The loadings were slow, indicating internet connection problem or heavy traffic at the streaming servers.

I also loaded YW using the desktop app, and it loaded instantly. Very fast too, it is like it happened in an instant.

I am using a desktop.

sarita (150637041) wrote:

1BaD HTARockyTHH (183532755) wrote:How about you fix the app? Theres so many people having issues getting in tonight because it won't load for them. All it does is get to 74% and disconnects you.

exactly

Stardust (186190305) wrote:

NayunH (134755823) wrote:

Stardust (186190305) wrote:

NayunH (134755823) wrote:Dear BVG,

I have downloaded the desktop app and it ran smoothly up until a minute ago where I got locked out of my Facebook account (both on the desktop app and in real Facebook). I couldn't get back in unless I change my password and answer some security questions. After doing all of those, everytime I try to sign in to my Facebook through the desktop app in order to play, Facebook would have a pop-up saying that action was blocked and I am now unable to use the desktop app too. This sucks and I have lost motivation to play

Hi, Nayun, this is exactly what happened to me about a year ago after I tried to login Facebook using various Flash browsers to play YW. Facebook locked my account, so I could not login Facebook to play the game. This is a problem with Facebook and you, and BVG has nothing to do with it, I'm afraid. Did you manage to login Facebook with your new password and after answering security questions? You need to login Facebook successfully first before you can play the desktop app. What I did was to get my FB account unlocked first by sending FB proof of my identity. That's important. After login FB, I had no problem playing the desktop app again, so you need to get your FB account unlocked by FB first.

Hi Stardust! Thanks for the reply. I was able to login to Facebook normally after answering the security question but whenever I open the desktop app, I'd be given the Facebook login page. After I try to login as usual, I would get the Facebook website pop-up saying that my action was blocked and need to answer the security questions again. Hence, I am still unable to play the desktop app. I tried to re-download the app for 5 times and still, the same thing repeats itself

I see It seems to me that Facebook has not unlocked your account correctly. I still think it is Facebook and not BVG because the pop-up still asks you Facebook security questions. BVG will never ask anyone to answer their Facebook security questions. However, it is good to ask BVG for help about it, they will tell you what to do. They cannot help you here in the Forum, so if you haven't do it, you can send a ticket to BVG. Their response could be delayed due to the New Year but you can try. I also suggest contacting Facebook and ask them why they still ask you to answer their security questions.

Last but not least, try to check your Facebook's setting and see if you have allowed YoWorld to access some of your Facebook data, or allow Facebook to be used for YoWorld. Unless we do that, we cannot use the desktop app. Your setting could have changed when your FB account was locked or when you reinstalled the desktop app. It is good to check.

Good luck. I hope you can login the desktop app soon!

Gene Hunt (133454743) wrote:I've wanted to deactivate Facebook for a while, but haven't because of YO. Do I still have to have an active FB account to play Yoworld on HTML5?
Sorry, I'm not technically minded when it comes to stuff like this!

Ms Foxy (180653) wrote:Hi
I'm using my phone thru Google Chrome to play yoworld and all it does is stay loading. I been a player since 2008. I was using Puffin before no problem.

Jean (104732362) wrote:I have a laptop-chromebook--no desk type--been playing for year-i want to play-hope you apply form for myself and others who have laptopsJean Franklin

Claire Walsh (120337130) wrote:I've downloaded the YoWorld desktop app but once I log in, it sends me to a Chrome window saying "404 Page error" and that the "link appears to be broken". Does anyone have any suggestions on how to fix this issue?

JJYxYoloxCCP (187546867) wrote:Hi i have meet a very annoying problem i use the below "continue streaming flash player ...." and all worked fine i understand ur guys are working to it but may i know why i suddenly cant use the advertisement to get coin and cash ???? Can somebody help me to fix it I'm getting .... Help plzzzz I wait for it 2 days on the screen to look maybe need some time but i waiting for none NONE !!! Sorry about it i cant control my feeling about it ......Plz help me to fix it Thank You So Much

starry (106082075) wrote:i have chrome and it still will not load it goes to a perpetual loading screen. will some one please tell me how they got chrome to work . i don't really want to do the desk top app. please help thank you.

starry (106082075) wrote:i have chrome and it still will not load it goes to a perpetual loading screen. will some one please tell me how they got chrome to work . i don't really want to do the desk top app. please help thank you.

UTxEveEden (185042304) wrote:About Gameroom

Just looked in google, sadly even if it dose its going be short lived

To make sure developers experience continued product support and a platform that complies with the highest security standards, we will end new game submissions for Web Games on Facebook by December 31, 2020
and Gameroom will be closed entirely on June 30, 2021.