Hey YoFans!

As you know, the YoWorld Team is extremely passionate about providing quality customer service as efficiently as possible. Our Player Happiness Engineers work 7 days a week, for extended hours, to help YoFans with their YoWorld-related concerns; and we're so excited to share with you some of our latest improvements.

Back in August, we introduced the Help Center - an FAQ page that gives players the chance to get answers to their questions immediately, without needing to send in a ticket.

Today, we're pleased to let you know our ticket submission process has been fine-tuned with categories, helpful prompts, and the ability to attach screenshots. This means that your feedback, bug reports, and general support issues will be going to the right place - helping us help you even better!

This is a small-but-mighty update that has a BIG impact for our team, and allows us to keep making sure we're bringing you top-notch support - it's the least we can do for the support you guys give to us.