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xCL0V3Rx (181288871) wrote:Hey jess, wasn't sure where to contact you so I figured i'd just comment on this post..So, earlier when I was on the mobile app I kept losing connection and I wanted to transfer over my 3yc from the app to in-game, unfortunately I lost connection on the app right after transferring over the 3yc. I immediately after got on the computer to check to see if the 3yc transferred over or not and when I got on it said I still had 0yc (which in-game I kept losing connection also) But I checked the log and it said that the 3yc transferred over from the app to in-game, so I'm not completely sure if it glitched or what's going on.. If you could get back to me ASAP that'd be greatly appreciated. Thank you
Toink Toink (117686344) wrote:I love it. Which level is the Match 3 game?
x Milky x (6094472) wrote:xCL0V3Rx (181288871) wrote:Hey jess, wasn't sure where to contact you so I figured i'd just comment on this post..So, earlier when I was on the mobile app I kept losing connection and I wanted to transfer over my 3yc from the app to in-game, unfortunately I lost connection on the app right after transferring over the 3yc. I immediately after got on the computer to check to see if the 3yc transferred over or not and when I got on it said I still had 0yc (which in-game I kept losing connection also) But I checked the log and it said that the 3yc transferred over from the app to in-game, so I'm not completely sure if it glitched or what's going on.. If you could get back to me ASAP that'd be greatly appreciated. Thank you
Update* Hey Clover. I would try submitting a ticket. I do recall there being some email or address inside of the app that it said to contact for problems, but I can't be sure my memory is correct or get into the app to verify it. If that changes or I find out more information, I will post it here. Good luck!
Smexy Chilitroll (8093384) wrote:How do you transfer YC to the app?