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- YoWorld Forums > > Storyline is not acknowledging Gem Event Hang out

Elaine
YoNovice

Status:
Registered: Jul 14, 2009
Posts: 30

Fri Apr 08, 2022 2:47 pm

The current Storylines chapter is saying that I need to do the Gem event hang out to complete the chapter. This is my 2nd day on this particular chapter....did the hang out yesterday and today...but storylines is not acknowledging the hang out

ijOjO uK
Moderator

Status:
Registered: Jul 23, 2009
Posts: 14008

Fri Apr 08, 2022 3:06 pm

Welcome to the Forums Elaine.

Have you checked whether the storyline chapter is requiring a decorating Gem event? as the one yesterday and today is the fashion one so it wouldn't register in those circumstances.

Elaine
YoNovice

Status:
Registered: Jul 14, 2009
Posts: 30

Fri Apr 08, 2022 5:49 pm

"Complete 1 Gem Event Hang Out Bonus" is what it says

ijOjO uK
Moderator

Status:
Registered: Jul 23, 2009
Posts: 14008

Sat Apr 09, 2022 6:12 am

Okay, and you have completed the gem event's hang out... such as go to alton towers and do the required action with x number of buddies etc?

If you have and the storyline still does not register, please try clearing your browser cache and retrying the steps.

Elaine
YoNovice

Status:
Registered: Jul 14, 2009
Posts: 30

Sat Apr 09, 2022 2:11 pm

I cleared the cache and it still did not work

ijOjO uK
Moderator

Status:
Registered: Jul 23, 2009
Posts: 14008

Sat Apr 09, 2022 2:58 pm

Elaine (108732392) wrote:I cleared the cache and it still did not work

I'm not sure if this issue is related to the other glitches that is currently going in game, but as it is still not working, after clearing your cache, you will have to submit a ticket (using the help tab above the game screen ) to let the Player Support Team take a look into your account and see what is going on.

Are you able to take a ss of the Story line chapter and post it here.
This thread will give you a Step by Step on How To Post Pictures on the forums, jic.

iana
YoGroupie

Status:
Registered: Feb 25, 2009
Posts: 4723

Sat Apr 09, 2022 3:03 pm

Elaine (108732392) wrote:"Complete 1 Gem Event Hang Out Bonus" is what it says

It says Hang Out Bonus. That means the hangout when extra gems are earned by completing the bonus task (requires buddies).