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Illishar
YoFollower

Status:
Registered: Nov 12, 2008
Posts: 1199

Thu Mar 17, 2022 2:09 am
Hey there. I've been having trouble with the desktop app lately (having the facebook login loop error) so I tried logging in through facebook off and on for over a week now and every time Yoworld loads this is how it looks:

Imageyoworld via facebook by Stasheff, on Flickr

I can't really see or interact with anything because of how it looks. Is anyone else having this problem? It's not a big deal if the desktop app was working, but it's not so there's no other option. I use google chrome. Is that browser not supported anymore? PLEASE HELP! I want to participate in the daily challenges but I can't since I this mess is all I can see! PLEASE FIX the desktop app or at least tell me WHY Yoworld looks like this through facebook. I'm really frustrated!

Thanks for your time.

ijOjO uK
Moderator

Status:
Registered: Jul 23, 2009
Posts: 14008

Thu Mar 17, 2022 8:40 pm
Hey Illishar, can you please email the Player Support Team with a copy of this screenshot so that they can investigate this issue for you. I will report this to the team but they will still need you to submit a ticket so they can discuss issues privately with you. Please be sure to include your Player ID which is the number beside your name on the forum.

Also if you have't already please try clearing your browser cache to see if that corrects this.

Email Address: [email protected].

Illishar
YoFollower

Status:
Registered: Nov 12, 2008
Posts: 1199

Fri Mar 18, 2022 6:31 am
Thanks for the help! I just emailed them!
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