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- YoWorld Forums > > CHARGED AGAIN FOR VIP NOT WORKING

Maggie Taylor
YoNovice

Status:
Registered: Mar 03, 2010
Posts: 35

Mon Aug 21, 2023 3:31 pm

BE AWARE:: You will get charged for the VIP account even if it's not working at all for well over a month..... I guess when everyone cancels their subscription they will fix it. Sending tickets doesn't help, just getting a copy of the "we're working on it" stuff. But you will be charged $18.00 for a NON WORKING VIP ACCOUNT in the mean time!!!! grrrr

XxFoxyXxYOAXAxX
YoRookie

Status:
Registered: Dec 26, 2014
Posts: 16

Mon Aug 21, 2023 11:17 pm

I got an email that said I was charged $17.99 for Premium VIP subscription. I did not purchase this plan, So why did I get an email saying I was charged for it? I have the Casual VIP plan. When opening up the VIP store(tab) It shows the option of purchasing the Premium. I did not and will not purchase that plan so I don't know why I was charged for it. I sent a ticket in for it and also explaining that I haven't received any VIP benefits since July 21st. So now I'm just thinking of canceling the whole VIP altogether. Nobody is telling me anything... Can I get some input here?

XxFoxyXxYOAXAxX
YoRookie

Status:
Registered: Dec 26, 2014
Posts: 16

Wed Aug 23, 2023 3:28 am

That's it, I canceled my VIP membership altogether. My VIP was upgraded without my authorization. Tickets had been sent in and now I figured I will cancel it all. Maybe I'll consider reopening my VIP subscription ONLY if we get back what is due and with the FIX of the VIP Memberships. I'm not going to allow my account to be charged the following month and continue to not get any benefits from VIP

Maggie Taylor
YoNovice

Status:
Registered: Mar 03, 2010
Posts: 35

Wed Aug 23, 2023 12:38 pm

I couldn't find how to cancel my VIP account... Please tell me how to do that???? thanks!

MsInformed
YoGroupie

Status:
Registered: Mar 24, 2009
Posts: 4777

Wed Aug 23, 2023 11:28 pm

I just canceled. I have not gotten any YC or coins for the past week now.

XxMIZxX
YoNewbie

Status:
Registered: Dec 09, 2010
Posts: 6

Mon Aug 28, 2023 9:19 pm

I still haven't received any Coins or Yo Cash on my VIP account either, this has gone on for 3 to 4 weeks and I'm very Frustrated with the Problems. I am still waiting for my Missing Currency since July 27,2023 when I bought 2 Stair case Deals so I'm really getting Ticked off. GGGRRRRR

Maggie Taylor
YoNovice

Status:
Registered: Mar 03, 2010
Posts: 35

Wed Sep 06, 2023 4:35 am

Yay!!! Today was the first day I finally received this month's VIP benefits!!!! Now if I could get all the yocash and coins I didn't get for about 2 months.. Thank you for finally fixing this mess!

tess
YoNovice

Status:
Registered: Jul 28, 2009
Posts: 27

Wed Sep 06, 2023 11:28 am

I also was charged for my VIP subscription. Have not received anything in over a month. Tried to cancel my subscription and it wouldn't let me. Screen popped up saying that it could not be processed.

tess
YoNovice

Status:
Registered: Jul 28, 2009
Posts: 27

Wed Sep 06, 2023 4:38 pm

Just received my missing subscription currency.....thank you!!!!!!